1. Introduction
Welcome to Robox Codes ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Robox Codes (package: com.softmat.robox_codes) and related services.
By using our application, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access the application.
2. Information We Collect
Personal Information
When you create an account, we may collect the following information:
- Email address – Used for account identification and communication.
- Password – Stored securely using bcrypt hashing (one-way encryption). We never have access to your plain-text password.
- Display name – Your publicly visible username within the app.
- Date of birth – Optional, used for age verification and content personalization.
- Avatar image – Optional profile picture you upload.
Automatically Collected Information
- FCM Token – A device identifier used solely to deliver push notifications you have opted into.
- Notification preferences – Your chosen settings for code drops, price updates, and game announcements.
- App usage data – Basic analytics (e.g., screens visited, session duration) collected through Firebase Analytics to improve the app experience.
User-Generated Content
- Favorites – Games you add to your favorites list.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage your account.
- To send push notifications about new codes, rewards, and game updates for games you have favorited.
- To personalize your experience and display relevant content.
- To maintain the security and integrity of our services.
- To improve our application through analytics and usage data.
- To communicate with you about updates, features, or support requests.
4. Push Notifications
We use Firebase Cloud Messaging (FCM) to send push notifications. You will only receive notifications about games you have added to your favorites, unless you choose to receive general announcements. You can opt out of notifications at any time through your device settings or the app's notification preferences.
5. Third-Party Services
We use the following third-party services that may collect information:
- Firebase (Google) – Used for authentication, push notifications (FCM), and analytics. Firebase Privacy Policy
- Cloudinary – Used for hosting and delivering images (avatars, game thumbnails). Cloudinary Privacy Policy
- Google AdMob – Used to display advertisements within the app. AdMob may collect device identifiers and usage data to serve personalized ads. AdMob Privacy Policy
6. Data Storage and Security
Your data is stored on secure servers hosted in a protected environment. We implement industry-standard security measures including:
- Passwords are hashed using bcrypt with 12 salt rounds – plain-text passwords are never stored.
- All data is transmitted over encrypted connections (HTTPS/TLS).
- Database access is restricted and monitored.
- Invalid or expired device tokens are automatically cleaned up.
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- With your explicit consent.
- To comply with legal obligations or respond to lawful requests from public authorities.
- To protect and defend our rights or property.
- With service providers who assist in operating our application (under strict confidentiality agreements).
8. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you wish to delete your account and associated data, please contact us using the information below. We will process your request within a reasonable timeframe.
FCM tokens are automatically removed when they become invalid or expired.
9. Your Rights
Depending on your location, you may have the following rights:
- Access – Request a copy of the personal data we hold about you.
- Correction – Request correction of inaccurate or incomplete data.
- Deletion – Request deletion of your personal data and account.
- Opt-out – Opt out of push notifications at any time via device settings or in-app preferences.
- Data Portability – Request your data in a structured, machine-readable format.
To exercise any of these rights, please contact us at the email address below.
10. Children's Privacy
Our application is not directed to children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without verification of parental consent, we will take steps to delete that information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure that appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the bottom. You are advised to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Robox Codes Support
Email: support@roboxcodes.com
Effective Date: July 22, 2026